Dell Inspiron 15 5559 and Cortana & microphone problem

I read over and over again, it was the Inspiron 15 5559 microphone works, but will not work if you try to use Cortana. I returned two of these units and all had this problem. Now, I found that if I back the Realtek Audio driver, the microphone works according to Cortana. But the question becomes as the equalizer cancelled also, making the speakers almost unhearable. Can we get someone to be updated the Realtek drivers to work properly with Windows 10 and Cortana? It's been months and months and still there is no update driver to resolve this issue.

beamermt79
If you know the RealTek chipset on your laptop, its possible you can go to the Web to RealTek website and download a driver generic windows 10.

Hello. The chip in the Inspiron 15 5559 is Realtek ALC3234, but all we need to know in order to get a driver from Realtek, is either an AC97 (before 2006) chip or a HD chip. Here is the path

1. go to the Realtek download selection page. www.Realtek.com.tw/downloads
2. on the page, click on 'High Definition Audio Codecs.
3. check "I accept", then "next".
4. (optional) in the column named "Description" find the file named README and download it. Who has the instructions for the installation or update.
5. in the column named "Description" select your operating system and if it is 32-bit or 64-bit of 2 choices in the list.
6. in the column named "Download", click one of the server names to download the driver.

Tags: Dell Laptop

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