Dell Inspiron 15 (7569) weight Palm press the button.

Hi all

I have a problem with my new laptop Inspiron 15 (7569).  If I'm sitting up in bed, for example, my palms, put a little more pressure on the palm rest.  The speaker actually presses the left click button!  It raises two distinct questions to me.  First of all, he makes when there is no "click" the button when I want to use it (because it is already in the low position, held by the speaker), and second, it causes my cursor jumping around... the cursor/pointer is perhaps somewhere on the screen of the road while I type, for example, but when the speaker "button" left it forces to concentrate whenever the pointer is at this time.

This is clearly a defect in material, as there should be internal support closer to buttons to keep the Palm rests/case press the button.

What recourse do I have at this point?  How can I know that if I have Exchange for another model I just the same question again?

I have it exactly the same problem on my Dell Inspiron 7569.  I put my hands on the palmrest instead of letting them rest, as usual.  It is so boring.  Dell, please answer this!

UPDATE: it is not the only weight of wrists/palms on her caused which causes the problem.  I noticed that if I used a tour desk, or used the laptop on the table, the bottom of the laptop would be prevented from bending and the problem would not occur.  Several surveys have shown that I could do a pad click in either slightly deviating to the laptop, pushing the outside slightly towards the bottom and the Center slightly up.  The same behavior occurs when you use your thumbs and index fingers to tighten slightly above and below the cell, about 2 inches to the sides of the center of the trackpad.  Two of these trials mimic what happens when you use the laptop on your lap directly without a rigid surface for support.

It's a hardware problem... no idea how to solve this problem.  Reference Dell?

Tags: Dell Laptop

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