"Dell Support" continues to call me

Someone claiming to be the dell support asked my mother's cell phone and our phone at home.

They knew even my sisters name, (my sister is one who has first set up the laptop, incidentally)

They said that my pc has any suspicious activity that resembled a malicious virus and he asked if I was aware of it. My sister said "I had my guy tech check it out and he said it was very good ' and he said 'OK' and hung up

I contacted someone on live chat support from dell on dell's website and they said it was a new service offered by dell? is it true. My pc is perfectly fine, and if it is a new service then is there way to disable it? its sorta scary.

Unsolicited calls claiming to be from DeLL (or Microsoft), you advise on the so-called viral activity on your computer, is a SCAM.   I am surprised that they have tried to discuss with your sister when she says that the machine had been verified.

It is unclear how they obtain personal information.

Ignore these calls.

Tags: Dell Software

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