DeskJet 2540 will not print envelope

I cannot print envelopes to this printer

Hi KDeB,

No worries, I'm here to help!

You may need to change the power settings in Word. The setting will depend on your version, but take a look at the image below. This could help you find what we are looking for.

In Word, click on tools, select letters and direct mail/envelopes and labels, box of the envelope will be opened in the envelope tab, enter your address, click Options, click the Printing Options tab, you will need to change the auto supply, it can be set to manual. Also check the power method to make sure that it is on the right position.

I hope that this helps, but if you need help, let me know which version of Word you have. Thank you.

Tags: HP Printers

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    so frustrating piece [language edited by moderator]

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