DeskJet 5240: HP Deskjet 5240 does not print full page

I just bought a Deskjet 5240 all-in-one and I have problems printing, I can't seem to print the entire page. He leaves almost a 1/2 "gap of area not printed at the bottom. It is therefore useless for printing.

I use a laptop HP with Windows 8 (64-bit)

Yes, it has answered the question.

Returned to the printer and bought a Canon, works perfectly.

Thank you

Tags: HP Printers

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