Detected MS trackball & work, but only the basic enabled buttons.

I have an optical trackball usb IntelliPoint MS. It of that I plugged in and works. Device Manager still lists it as "Microsoft USB Trackball Optical".

It's a trackball 5 buttons-wheel scroll, but for some reason, the scroll wheel, scroll wheel button, buttons forward and back all do not work. But the trackball works as are the buttons on the left & right.

When I run mouse app in the control panel and click the "Center of mouse and keyboard", it tells me "device detected" (in spite of what the DM said.)

I uninstalled and reinstalled v2.2 (64 bit) only to get the same result. I disconnected and reconnected the trackball of the computer (connected directly to the rear of one of the USB ports on my PC.

It's weird. Why MSM & K say "no device not detected" when the DM clearly detects my "MS trackball?

Hello Mugsy,

Thanks to the Microsoft Community Forum.

Did you try to connect the Microsoft Trackball on another computer and check if it works?

Problems with a few mouse buttons occurs if the drivers/firmware is damaged. I suggest that you download the latest version of mouse and keyboard Center 2.1 64 bits and IntelliPoint 7.1 64 bit for Windows 7 from Microsoft Download link provided below.

http://www.Microsoft.com/hardware/en-CA/d/Trackball-Explorer

I would also ask you to try the troubleshooting described in Microsoft article provided below steps.

Troubleshoot a wireless mouse that does not correctly

If nothing works, then I would you contact the hardware support for assistance more-

Microsoft Hardware support

Hope the helps of information provided. Do we know the State of the question, so that we can help you further.

Tags: Windows

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