Did someone with problems of micro headset for iPhone 6 s?

Apple.com/store bought a new free iPhone SIM 6 s on March 31, 2016.  I don't hear my callers talk.  I tried to use the headset, but although I can now hear conversations of the appellant, they can't hear me.  Anyone else having this problem?

These articles may help:

Get help with microphones on your iPhone, iPad and iPod touch - Apple Support

If you hear no sound or distorted sound from your iPhone, iPad or iPod touch speaker - Apple Support

Tags: iPhone

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