Difficulties to download the free trial of Adobe Acrobat DC! "Cannot load the metafile.
Currently I have installed Adobe Acrobat Pro XI. When I select 'Download', the Adobe Acrobat DC file is created in my downloads folder. However, when I choose to run the file, first he click on continue if I am aware that it will replace my current version of Adobe (so I click continue) but then the next thing pops up saying "could not load the metafile. Cannot get beyond this point. And I have already downloaded Acrobat Reader DC where it has nothing to do with it. Help, please!
Hey levig97311307,
Could you please uninstall Adobe Reader DC for your machine and download its installer offline from here:
http://get.Adobe.com/reader/Enterprise/
Now, try to reinstall Adobe Acrobat DC by running the executable file and check if the problem persists.
Also, let me know if you are connected to a proxy server, you may need to consult the doc KB link listed for this error:
Reader Setup error. Proxy server environment
Let me know if it helps.
Kind regards
Ana Maria
Tags: Acrobat
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