Difficulty to import video frames to layers

So I'm running a question whenever I try to use images to layers import. The progress bar appears and after a second or two, I get a message that dynamiclinkmediaserver.exe has stopped working. It hangs, and then photoshop cannot yet open the window to select a video file to import because it cannot communicate with Dynamic Link Media Server.

What happens with a new installation of Photoshop CC 2014 on Windows 7 64 bit. I tried resetting preferences, restart, reinstall Photoshop completely. I've disabled all firewall and tried the import with the same result. I'm at the stage of ideas. I just installed Windows last Tuesday, and it worked normally on my machine until I reinstalled the operating system. I also installed the latest version of Quicktime. I searched online for a resolution for the last two days, but I have not found any resolution. Please let me know any ideas you have, or if you want more information.

Thank you.

I got it to work. I uninstalled Photoshop CC even once, then installed every possible Windows Update and updated all my drivers GPU and the motherboard directly from the site. Maybe I missed one before? I'm not quite sure, but whatever it is, it worked for me. Thanks for the help.

Tags: Photoshop

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