Disable the old Adobe ID without e-mail/password

Somehow my desktop has enabled with an old Adobe ID that is associated with an e-mail and password that I did more. I can only see the instructions on how to disable with a code sent to the associate... email which I did more. Adobe denies that the computer is associated with this e-mail, but Digital Editions says it's... No idea how I can fix this and get it activated with the new Adobe ID?

Hello

Please follow the steps below:

Windows:

Close all applications.

Click Start > run.

Open, type regedit in the text box and press ENTER. The Registry Editor opens.

In the left pane of the registry editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Select the key of the follower.

Choose file > export.

In the export registry file dialog box, select the branch selected under export range. Enter a name and location for the backup registry key, and then click Save.

Right click on the key to the follower, and then choose Remove.

In the dialog box confirm the key deletion, click OK.

Close the registry editor.

Open Adobe Digital Editions and reauthorize.

Macintosh:

exit the Adobe Digital Editions software.

Navigate to / Users / / Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you use 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Open Adobe Digital Editions and reauthorize.

Tags: Adobe

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