Disabled creative cloud, updated to Win 8, now cannot do SOMETHING with creative cloud
I installed programs compared to the Creative clouds, and they worked. This weekend, I decided to finally upgrade my computer to Windows 8 Pro. I disabled my Creative Cloud software and then installed Windows 8 in place. Since the upgrade, I can't do anything with my creative cloud. The programs would not open. I couldn't uninstall any programs because they would not open AND the programs no longer appear in the "Remove Programs" under Windows. Adobe Application Manager won't let me not re - download anything; It is said by mistake that the applications are installed and work. They are not. I took the drastic step to just DELETE the program hard disk files, hoping that would trigger the Adobe Application Manager for re - download programs. However, the MAO still considers that all programs are installed correctly and don't even have an update. How can I re - download my programs so I can use them?
I think that we will need more info on how you upgraded to Win 8. It was an upgrade on the spot, where you have kept existing data, or you did a clean fresh install of Win 8?
If this is the first, Windows may have retained some meta-information that are originally creative act up cloud.
This seems to be a candidate for the CS cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html. You could try that and let us know if it works.
Tags: Adobe
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