How can I disable creative cloud

How can I disable creative cloud from my old computer that I sell

Hello Kittie.

It doesnot require a deactivation of what will happen whenever you install a new computer it gets activate and according to the instructions from adobe you can install it on two computers but whene ever install you it on the third computer it turns off automatically as soon as the first.

Or you can run your creative cloud App and to very high right, you will see icons settings here, you can click on Preferences and under the general tab go to account and sign out there.

Settings-> preferences-> general tab-> account-> disconnect

Tags: Adobe

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    Hello everyone,

    Ive following problem that crashed my second PC and restored Windows itself. Unfortunately he deleted half of the creative cloud programms. My problem now is that I can't reinsert Photoshop and Aftereffects because he always says that all permits are already in use. So is it possible to delet ore disconnect me a license without beeing installed program more.

    I would be really grateful for any help.

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    Hi Forster,

    Welcome to the Adobe Forum,

    The CC has been activated twice, so please proceed as described above, you will be launching & try sign in after install, you will be asked to turn off from the previous machine.

    There will be an option to turn it off there, too, if your previous machine are accessible United Nations so you can choose the option to turn off of here & now it will allow to sign & activate.

    Please let us know if it worked.

    Kind regards

    Baudier

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  • How can I uninstall creative cloud? (Usual uninstall and Adobe Creative Cloud cleaning tool do not work)

    Hello world!

    I'm VERY angry with anything that does not work on my computer with Adobe, and everything appears to be from a missing or wrong creative cloud installation.

    I downloaded the latest installer from the program and started it. Initially he installed the creative cloud, but the program does not work as required. Its opening, but then everything that happened was the blue cycle cycling for an eternity of loading and nothing happened. Then I uninstalled it. This also does not work properly; While running the uninstall program, a message came up saying "Uninstall completed with failures" (translated roughly, a German written here). However, the defect was that it has not been uninstalled at all.

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    [Wed Mar 02 14:20:48 2016] -.

    [Wed Mar 02 14:20:48 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

    [Wed Mar 02 14:20:48 2016] -.

    [Wed Mar 02 14:20:48 2016] Win OS Version: 6.2

    [Wed Mar 02 14:20:48 2016] The cleaner tool version: 2.0.0.0

    [Wed Mar 02 14:20:48 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

    [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

    [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

    [Wed Mar 02 14:20:48 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

    [Wed Mar 02 14:20:48 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

    [Wed Mar 02 14:20:48 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

    [Wed Mar 02 14:20:48 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

    [Wed Mar 02 14:20:48 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

    [Wed Mar 02 14:20:48 2016] [System32Folder]: C:\Windows\system32

    [Wed Mar 02 14:20:48 2016] [SharedApplicationData]: C:\ProgramData

    [Wed Mar 02 14:20:51 2016] Language selected: English

    [Wed Mar 02 14:20:51 2016] View the Adobe end user license agreement

    [Wed Mar 02 14:20:51 2016] Please enter (y) for Yes or n for no.... > >

    [Wed Mar 02 14:20:56 2016] Choose one of the following options to clean:

    [Wed Mar 02 14:20:56 2016] 1 all

    [Wed Mar 02 14:20:56 2016] 2 adobe Flash Player 10.2

    [Wed Mar 02 14:20:56 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

    [Wed Mar 02 14:20:56 2016] 4 creative Cloud 2015 only

    [Wed Mar 02 14:20:56 2016] 5 creative Cloud 2014 only

    [Wed Mar 02 14:20:56 2016] 6 creative cloud only

    [Wed Mar 02 14:20:56 2016] 7 CS6 only

    [Wed Mar 02 14:20:56 2016] 8 CS5 - CS5.5 - CS6

    [Wed Mar 02 14:20:56 2016] 9 CS5 - CS5.5

    [Wed Mar 02 14:20:56 2016] 10. CS3, CS4

    [Wed Mar 02 14:20:56 2016] 11. Adobe Id credentials

    [Wed Mar 02 14:20:56 2016] 12. Fix file host

    [Wed Mar 02 14:20:56 2016] 13. Quit smoking

    [Wed Mar 02 14:20:56 2016] Choice: >

    [Wed Mar 02 14:22:03 2016] -.

    [Wed Mar 02 14:22:03 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

    [Wed Mar 02 14:22:03 2016] -.

    [Wed Mar 02 14:22:03 2016] Win OS Version: 6.2

    [Wed Mar 02 14:22:03 2016] The cleaner tool version: 2.0.0.0

    [Wed Mar 02 14:22:03 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

    [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

    [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

    [Wed Mar 02 14:22:03 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

    [Wed Mar 02 14:22:03 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

    [Wed Mar 02 14:22:03 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

    [Wed Mar 02 14:22:03 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

    [Wed Mar 02 14:22:03 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

    [Wed Mar 02 14:22:03 2016] [System32Folder]: C:\Windows\system32

    [Wed Mar 02 14:22:03 2016] [SharedApplicationData]: C:\ProgramData

    [Wed Mar 02 14:22:05 2016] Language selected: English

    [Wed Mar 02 14:22:05 2016] View the Adobe end user license agreement

    [Wed Mar 02 14:22:05 2016] Please enter (y) for Yes or n for no.... > >

    [Wed Mar 02 14:22:06 2016] Choose one of the following options to clean:

    [Wed Mar 02 14:22:06 2016] 1 all

    [Wed Mar 02 14:22:06 2016] 2 adobe Flash Player 10.2

    [Wed Mar 02 14:22:06 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

    [Wed Mar 02 14:22:06 2016] 4 creative Cloud 2015 only

    [Wed Mar 02 14:22:06 2016] 5 creative Cloud 2014 only

    [Wed Mar 02 14:22:06 2016] 6 creative cloud only

    [Wed Mar 02 14:22:06 2016] 7 CS6 only

    [Wed Mar 02 14:22:06 2016] 8 CS5 - CS5.5 - CS6

    [Wed Mar 02 14:22:06 2016] 9 CS5 - CS5.5

    [Wed Mar 02 14:22:06 2016] 10. CS3, CS4

    [Wed Mar 02 14:22:06 2016] 11. Adobe Id credentials

    [Wed Mar 02 14:22:06 2016] 12. Fix file host

    [Wed Mar 02 14:22:06 2016] 13. Quit smoking

    [Wed Mar 02 14:22:06 2016] Choice: >

    [Wed Mar 02 14:22:18 2016] Selected by the user: Creative Cloud 2015, Creative 2014 of cloud, cloud creative & CS6 products

    [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

    [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\pdb.db.

    [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\Media_db.db.

    [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\hdpim.db.

    [Wed Mar 02 14:22:18 2016] Call of removalofCS5CapsBackupEntries

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

    [Wed Mar 02 14:22:18 2016] Invalid database of HD session

    [Wed Mar 02 14:22:18 2016] List of products installed on this computer

    [Wed Mar 02 14:22:18 2016] List of products for cleaning:

    [Wed Mar 02 14:22:18 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

    [Wed Mar 02 14:22:25 2016] response 1

    [Wed Mar 02 14:22:25 2016] Are you sure you want to clean all the affected products and associated files?

    [Wed Mar 02 14:22:25 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

    [Wed Mar 02 14:22:29 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

    [Wed Mar 02 14:22:29 2016] Selected by the user: "clean all the»

    [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* start removing the product: ALL *-*-*-*-*-*-*.

    [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* finished remove products: ALL *-*-*-*-*-*-*.

    [Wed Mar 02 14:22:29 2016] All files for creative Cloud have been removed.

    [Wed Mar 02 14:22:29 2016] Action: Created the D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218 folder as backup of PDB and DB for this session.

    [Wed Mar 02 14:22:29 2016] SAVED LOG FILE: C:\Users\Jonathan\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

    [Wed Mar 02 14:22:29 2016] Adobe Creative Cloud tool in cleaning completed successfully

    [Wed Mar 02 14:22:29 2016]

    [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

    [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

    [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

    [Wed Mar 02 14:22:29 2016] -.

    [Wed Mar 02 14:22:29 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

    [Wed Mar 02 14:22:29 2016] -.

    But guess - it did not work.

    I'm very upset that *, I tried now for about 6 hours to get this working. I am in desperate need of InDesign to get running, but that gave me errors of editing that ACC PEUT be incorrect or damaged.

    I hope someone can tell me what's happened, or maybe what I did wrong and how do I get rid of this programs and issues.

    Thank you!

    Hello

    Please visit download / install / uninstall FAQ: how to uninstall cloud creative apps?

    Otherwise, you can see Contact Support FAQ: impossible to reach support via the link "Contact us"

    Hope that helps!

    Kind regards

    Sheena

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