Display statistics of queue on a reader Board

We would like to display our status of queue in real-time which is calls how in the queue, aware of waiting on a reader Board etc? Anyone done this before and if so, how did you do?

Thank you.

Due to the number of requests, I'll just post this script. This script queries the current state of a specific agent agent then sends the data to a template xml file. Keep in mind you need to create an HTTP trigger to call this script.

Tags: Cisco Support

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