do not see the license in terms of photography
I paid yesterday but I don't photograph plan sees the license. I uninstalled and reinstalled. I downloaded photoshop and lightroom but tells me to buy, but I already paid.
I read that it will take as much as 24 hours for a purchase to show your Adobe account
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
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create cloud do not see the licenses after crash
I have photoshop and Lightroom under license, but after a recent accident of my cloud creative Mac (current El Capitan) wants to buy Lightroom and photoshop cc license. He thinks that my trial has expired
How can I fix it?
Steve
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I try to install Lightroom 4 on a new machine, but the media are hosted by Adobe. I can see my license number but do not see the option for download. Y at - it a link to the downloads for this media on the Web site? It does not appear in my Adobe account.
Adobe - Lightroom: For Windows
Adobe - Lightroom: For Macintosh
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Good night! I will not renew the license of creativ-cloud more
Good night! I will not renew the license of creativ-cloud more
If you have a full creative cloud plan, one App or photography to the month then please see cancel your subscription or membership. Creative cloud for more information on how to cancel your subscription page to manage account.
If you have an annual plan of complete creative cloud, one App or photography and wish to cancel your membership then please contact our support team directly.
If you have a full creative plan Cloud, one App or photography monthly or annual and are located in a country listed here then contact our team of assistance directly to update your member status.
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