Do you call the India cold?

I just got a phone call phone a very aggressive Indian sounding woman. She pretends to be of Microft windows.

She said that my computer has been infected by a virus that needed to be cleaned. I said ok. She asked if I was looking at my keyboard. I said 'yes '. She said "you think it's a joke!" I'm hanging up! "And she slamed to the bottom of the phone.

I did a 1471 to trace the call, but found that the number was foreign.

Issues and questions
-would someone ringing from an Indian call centre to tell me a virus?
-my computer infected by a virus?
-What can I do about it?
N ' is not WINDOWS become aware that there are serious cultural problems and communication when you get people from abroad (who speak English as a second language) to the ring upward.

Hello

It's a scam.

Microsoft does not contact you unless YOU have made prior arrangements with them to do.

There is an article in the link I'm you provide at the end of this one

Read this Information from Microsoft:

"Avoid scams to phone for tech support.

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Don't be fooled of unsolicited calls. Don't provide personal information.

Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

If you gave them remote access and you did the Internet banking, you'd then contact your bank, to explain, and change passwords.

If you have used your online credit card, you should cancel it and get a new one issued to you.

And the only way you should know that you are free to them is to backup your data and do a clean install of your operating system.

See you soon.

PS Ce is not Microsoft.

These are public Forums set up by Microsoft on their servers and animated by them.

We are mainly Windows users help each other here.

Tags: Windows

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