Do you have a technical support in the United States, or is it outsourced in India?

Someone called me this morning named Pam Matthews.  Said it represented Microsoft and my IP address indicated my updates have been does not download properly and I had not received the updates.  I had not received errors let me know this.  My download automatically updates.  I had no problem that I was aware of.

He wished to have access to my computer and I asked for his ID. Microsoft it was called phone Pam Matthews, ID #1462, #1-888-287-3452.  I just called this number and it was not in service.  I don't check in time, he called.

I left it in my computer thinking he was with Microsoft.  After checking my computer, finally recommended a company in India for support called Technokis to help with my MSN Windows 7 software problems and my computer in general.  He gave his phone number as 1-888-860-3323 and said that they have 35 technicians who are perfectly capable of dealing with these problems of operating system.  He said that I have more 19 000 error messages or crash in my operating system which must be supported and that I was infected by the virus of csrss.

I finally told him that I would deal with a company outside the United States if MSN was a support tech US company please refer to them, otherwise I would call Redmond and talk to Microsoft to find our who to help me with this problem.  I was unemployed for 17 months because my work has been entrusted to a company in India and I was not able to find another job, and I refuse to support another company that outsources to foreign companies.  I don't think that there is nothing wrong with my computer.

There may be something wrong now because I've been remiss in allowing that person to enter my computer by remote access.  Please help me.

It is a scam.  I hope that you do not give too much personal information, as they try to steal your identity.  If you have sensitive information on your computer, you must be alert for fraudulent and such.  Check with your Bank and others quickly.  Microsoft does not call people on the phone, unsolicited.

Steve

Tags: Windows

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