Document shows launch but I don't see a stream or a file

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  Hi sunshineabove,

  ·          What is the number and the model of the computer?

  ·          What is the service pack installed?

  ·          Do you remember all the recent changes on the computer before the show?

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  Hello

  I suggest you analyze your computer Microsoft Safety Scanner, it will help us to get rid of viruses, spyware and other malicious software.

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