Does anyone Kow how to read a report panic
I've updated to Yosemite OSX 10.10.5 Mountain Lion last weekend, after a disk failure hard (I bought a new). Since then, I had about 7 panics of the kernel, which seems a bit high. Unfortunately, I do not know what is the cause of the problem because I can not read the reports of panic. Can anyone help? I have attached two, because I don't know if it's the same problem everytime or different.
What is the problem? I can solve this problem? Thanks for your help!
REPORT FROM TODAY'S PANIC
Anonymous UUID: | 1831BAB2-9501-7BFC-63A6-A31EC4FC6692 |
Kills Apr 15 10:16:55 2016
Panic report *.
panic (the appellant 2 0xffffff8021616df2 cpu): Kernel trap at 0xffffff80215d47af, type 14 = page fault, registers:
CR0: 0X000000008001003B, CR2: 0XFFFFFF80A6D99500 CR3: 0 X 0000000024517000, CR4: 0X00000000001626E0
RAX: 0 X 0000000000000040, RBX: 0 X 0000000000000000, RCX: 0X00000000000002E0 RDX: 0X00000000003006E2
RER: 0XFFFFFF8209E7BC80, RBP: 0XFFFFFF8209E7BD90, IHR: 0X00000000003006E2, RDI: 0XFFFFFF8021CE08E0
R8: 0XFFFFFF8021B7E114, R9: 0XFFFFFF8021CD69E8, R10: 0XFFFFFF8021B54B30 R11: 0000000000000000 0 X
R12: 0XFFFFFF8021CE0BC0, R13: 0 X 0000000000000001 R14: 0XFFFFFF80A6D99500 R15: 0 X 0000000000000000
RFL: 0 X 0000000000010206, RIP: 0XFFFFFF80215D47AF, CS: 0000000000000008, SS 0 X: 0 X 0000000000000010
Lack of CR2: 0xffffff80a6d99500, error code: 0 x 0000000000000000, CPU error: 0x2
Backtrace (2 CPU), Frame: Return address
0xffffff8209e7b930: 0xffffff802152ad21
0xffffff8209e7b9b0: 0xffffff8021616df2
0xffffff8209e7bb70: 0xffffff8021633ca3
0xffffff8209e7bb90: 0xffffff80215d47af
0xffffff8209e7bd90: 0xffffff8021a9a520
0xffffff8209e7bee0: 0xffffff8021abc8b3
0xffffff8209e7bf00: 0xffffff802155d6d9
0xffffff8209e7bfb0: 0xffffff80216116e7
Corresponding to the current thread BSD process name: kernel_task
Mac OS version:
14F27
Kernel version:
14.5.0 Darwin kernel version: Wed Jul 29 02:26:53 PDT 2015; root:XNU-2782.40.9~1/RELEASE_X86_64
Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4
Slide kernel: | 0 x 0000000021200000 |
Text of core base: 0xffffff8021400000
Text __HIB base: 0xffffff8021300000
Name of system model: MacBookPro9, 2 (Mac-6F01561E16C75D06)
Availability of the system in nanoseconds: 73353425958699
last load kext to 11465340423779: com.avast.AvastFileShield 3.0.0 (addr 0xffffff7fa3d7d000 size 40960)
Finally unloaded kext to 11445711800468: com.avast.AvastFileShield 3.0.0 (addr 0xffffff7fa3d7d000 size 32768)
kexts responsible:
com.avast.AvastFileShield 3.0.0
com.avast.PacketForwarder 2.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.19.6
com.apple.driver.X86PlatformShim 1.0.0
com Apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleHDA 272.18.1
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 327,5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com Apple.NKE.applicationfirewall 161
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com Apple.kext.Triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.iokit.IOBluetoothFamily 4.3.6f3
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOAcceleratorFamily2 156.16
3.10.25 com.apple.AppleGraphicsDeviceControl
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.30.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
3.1.7 com.apple.driver.AppleThunderboltNHI
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
4.5.8 com.apple.iokit.IOFireWireFamily
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 398
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com Apple.KEC.corecrypto 1.0
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
Model: MacBookPro9 2, MBP91.00D3.B0C BootROM, 2 processors, Intel Core i7, 2.9 GHz, 16 GB, MSC 2.2f44
Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated
Memory module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0 x 0, 8502 505344333847313333333253000000000000
Memory module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0 x 0, 8502 505344333847313333333253000000000000
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f3 16238, 3 services, 18 aircraft, 1 incoming serial ports
Serial ATA Device: HGST HTS721010A9E630, 1 TB
Serial ATA Device: HL-DT-ST DVD - RW GS41N
USB device: Hub
USB device: Hub
USB device: Hub BRCM20702
USB Device: USB Bluetooth host controller
USB device: Apple keyboard / Trackpad
USB Device: IR receiver
USB device: Hub
USB device: FaceTime HD camera (built-in)
Bus crush: MacBook Pro, Apple Inc., 25.1
REPORT OF PANIC ON WEDNESDAY
Anonymous UUID: | 1831BAB2-9501-7BFC-63A6-A31EC4FC6692 |
Wed Apr 13 16:05:57 2016
Panic report *.
panic (the appellant 2 0xffffff8002616df2 cpu): Kernel trap at 0xffffff80025d47af, type 14 = page fault, registers:
CR0: 0X000000008001003B, CR2: 0XFFFFFF8087D99500 CR3: 0 X 0000000005517000, CR4: 0X00000000001626E0
RAX: 0 X 0000000000000040, RBX: 0 X 0000000000000000, RCX: 0X00000000000002E0 RDX: 0X00000000002B01FD
RER: 0XFFFFFF81EBC33C80, RBP: 0XFFFFFF81EBC33D90, IHR: 0X00000000002B01FD, RDI: 0XFFFFFF8002CE08E0
R8: 0XFFFFFF8002B7E114, R9: 0XFFFFFF8002CD69E8, R10: 0XFFFFFF8002B54B30 R11: 0000000000000000 0 X
R12: 0XFFFFFF8002CE0BC0, R13: 0 X 0000000000000001 R14: 0XFFFFFF8087D99500 R15: 0 X 0000000000000000
RFL: 0 X 0000000000010202, RIP: 0XFFFFFF80025D47AF, CS: 0000000000000008, SS 0 X: 0 X 0000000000000010
Lack of CR2: 0xffffff8087d99500, error code: 0 x 0000000000000000, CPU error: 0x2
Backtrace (2 CPU), Frame: Return address
0xffffff81ebc33930: 0xffffff800252ad21
0xffffff81ebc339b0: 0xffffff8002616df2
0xffffff81ebc33b70: 0xffffff8002633ca3
0xffffff81ebc33b90: 0xffffff80025d47af
0xffffff81ebc33d90: 0xffffff8002a9a520
0xffffff81ebc33ee0: 0xffffff8002abc8b3
0xffffff81ebc33f00: 0xffffff800255d6d9
0xffffff81ebc33fb0: 0xffffff80026116e7
Corresponding to the current thread BSD process name: kernel_task
Mac OS version:
14F27
Kernel version:
14.5.0 Darwin kernel version: Wed Jul 29 02:26:53 PDT 2015; root:XNU-2782.40.9~1/RELEASE_X86_64
Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4
Slide kernel: | 0 x 0000000002200000 |
Text of core base: 0xffffff8002400000
Text __HIB base: 0xffffff8002300000
Name of system model: MacBookPro9, 2 (Mac-6F01561E16C75D06)
Availability of the system in nanoseconds: 7454442591909
last load kext to 434623961042: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f84d85000 size 20480)
Finally unloaded kext to 804520304368: com.apple.iokit.IOUSBMassStorageClass 3.7.2 (0xffffff7f831f2000, size 69632 addr)
kexts responsible:
com.avast.AvastFileShield 3.0.0
com.avast.PacketForwarder 2.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.19.6
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
com Apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 272.18.1
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 327,5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleUSBHub 705.4.2
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com Apple.NKE.applicationfirewall 161
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSerialFamily 11
com Apple.kext.Triggers 1.0
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.iokit.IOBluetoothFamily 4.3.6f3
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOAcceleratorFamily2 156.16
3.10.25 com.apple.AppleGraphicsDeviceControl
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.30.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
3.1.7 com.apple.driver.AppleThunderboltNHI
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
4.5.8 com.apple.iokit.IOFireWireFamily
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 398
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com Apple.KEC.corecrypto 1.0
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
I mustn't read too far into it to see you use Avast Anti-virus
delete as the developer recommends it and restart. This product is a likely cause of the panic.
https://www.avast.com/FAQ.php?article=AVKB67
the State of Mac AV right now is terrible and is the need that does not exist. If you use Windows, then by all means rely on an antivirus solution. If you user Mac OS the results here is almost all reported Mac AV installs seem to cause many more problems that they are supposed to trouble right now.
Tags: Mac OS & System Software
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On the site of FireFox sync, it endorses web2pdf. It does not work, and it prevents my doing a PDF with Adobe. I need to uninstall it, but there is no uninstall, it is not listed as a program and Revo can't see it. Does anyone know how to uninstall this garbage? I have an office of Win8.
To uninstall a possibly unwanted extension, please proceed as follows:
- In the Firefox Firefox window click on the top left and select Add-onsor, if the Firefox button is not displayed, click the Tools menu, and then click Add-ons.
- Once the add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
- You should now see a list of your extensions installed on the right side and buttons on the right side of each extension.
- To remove an extension of Firefox, simply click on the Remove button. You should see a message that informs you about the deletion of the add-on.
- Note that some modules require a restart of Firefox to make it disappear completely. To perform a restart of Firefox after removal of add-on, click restart now in the message.
You can find more information about uninstalling extensions in the following articles:
Remove a toolbar that has supported your Firefox or the homepage search
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Hi, I have a macbook 13 "retina pro and for some reason any when I try to plug in my external hard drive or a computer SD cards don't regencies them because they do not open on my screen. Does anyone know how to fix this?
Have you looked in the Finder?
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Does anyone know how to change CMOS battery is used in a Compaq 6515 b?
Does anyone know how to change CMOS battery is used in a Compaq 6515 b?
Hello
This is the RTC battery on the book next (page #66):
http://h20628.www2.HP.com/km-ext/kmcsdirect/emr_na-c01566982-9.PDF
Kind regards.
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Does anyone know how to put a bar above a certain number?
I need to insert a small bar above a certain number, which indicates a negative value in a system of coordination. Does anyone know how to do?
Thank you!
In Pages, type your number. Select the Edit menu: Emoji & symbols. This will launch the character Panel. In the search table, type "combining macron" without the quotes. The first character to appear on the central display is the macron combining. Your insertion point is always behind the number (or letter) that you typed, click twice on the macron combining symbol in the Middle character Panel. The number will instantly receive a macron (bar) above him.
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Does anyone know how to get data from a web service of Labview with ajax or JSON?
Hello
I try to use ajax and json to service Web restful which I build with the labview. However I get errors
For example. I create a web service from a labview vi (z = x / y http://localhost: 8080/math/divide/5/20 will give {Z: "4,000,000"})
I get errors for the attached html files.
Does anyone know how to get al labview WebService with ajax or json data?
Thank you... Eran
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Does anyone know how to find the ip address of someone who is to be a nuiscance?
Does anyone know how to find the ip address of a person who uses different names to communicate with you. A member of the family has problems with someone who does this. Thank you in advance, I know one of the guys will help me.
Hi, Ros,
Use the e-mail headers
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