Does not update, said prev version needs to update and restart. It of not, get the same error

Old version of Firefox running. Tried to update and get the message that a previous version has not finished installing and computer needs to reboot to finish. I restart, then try to install the new version, but just get the same error. I also tried to uninstall and start again, but got the same exact message he needed to finish the update before it could be installed.
Suggestions?
Thank you!

Do a cleaning (re) install and delete the folder of the program Firefox (C:\Program Files\Mozilla Firefox\).

Download a new copy of Firefox and save the file to the desktop.

Uninstall your current version of Firefox if possible.

  • Do NOT remove the data of a personal nature when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.

Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

Tags: Firefox

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