Download apps problem

I'm unable to download apps from windows8 store and I saw all the answers that you gave and I also applied all the methods that you said but then also I am unable to download apps

Hello

Welcome to the Microsoft Community Forums.

Looks like you are unable to download apps from store Windows. I appreciate the steps you tried to solve the problem. We will analyze and identify the cause of the problem.

1. What are the steps you tried to solve the problem?

2. are you aware of changes to the computer before the show?

3. do you receive any error messages?

4. what type of Internet connection you use?

5. who is the antivirus installed on the computer program?

Method 1: Reset store cache.

Follow the steps and check out them.

a. right-click on the start screen
b. click run
c. type WSReset.exe
d. press enter
e. restart the computer and check.

Method 2: Turn off the proxy connection

If you use a proxy connection, and then follow the steps to disable the proxy:

a. click on the gear box in the upper right corner in Internet Explorer.

b. click on Tools and then click Internet Options.

c. click on the Connections tab, and then click LAN settings.

d. Uncheck use a proxy server for your LAN .

e. click Ok.

Also see this article for more information:

Why can't find or install the application on the Windows Store?

http://Windows.Microsoft.com/en-us/Windows-8/why-find-install-app-Windows-store

Hope this information helps. Get back to us if you have more queries about Windows.

Tags: Windows

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