Download problems window 10 due to the failure of window into account.
Dear all,
I had a problem with my user profile. It all started a year ago when my computer crashed, and we had to get fixed little. Once we have installed Kaspersky to make sure that never happened again. But I just noticed that my computer is not fair since the crash. But I let it go. But since the release of Windows 10. I noticed that my user profile has been wrong in a way. I had created a standard account and now it seems that it has become the administrator and my administrator is my account stander. I can't get Windows 10 in my administrator account (supposed to be standard). At my level (supposed to be administrator) account I can find the link, but it goes on to say that I have to log as administrator to download. But I can't because my current administrator (supposed to be standard) cannot download. I tried to get 2 administrator but that do not work (I tried several ways) and I have tried to make a new account, but that does not work either. I can not also change types of my account because of some problems (I click on administrator but it does not change). Please I need help. Help me please.
P.S. I tried to turn my Kaspersky. It does not work.
Hello n,.
Thanks for posting your query on the Microsoft Community.
According to the description of the problem, you can not upgrade to Windows 10 due to corruption of the profiles.
If you registered your copy, you will get it but it may not be today. Because of the anticipation of high for Windows 10 customer, we ensure that every customer has a good experience with the download and installation. To do this, we are spreading the availability of the plant over time. We do our best to keep clients updated on the latest information on Windows 10 on our Web site. We recommend that you give him time and watch our Web site for updates to http://windows.microsoft.com
I suggest you return the article mentioned below to upgrade your system to Windows 10 and see if this helps you to upgrade.
Upgrade to Windows 10 for free
In addition to this, I suggest to know system requirements and for that you can see the article mentioned below.
You can also see the article mentioned below to downloaded 10 Windows on your computer.
You can also refer to article WIKI de Andre da costa provided below and see if it helps you to solve the problem.
How to upgrade to Windows 10 8.1 for Windows or Windows 7 by using Windows Update
Hope that the information provided is useful. Let us know if you have questions related to Windows, we will be happy to help you.
Kind regards
Tags: Windows
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