Downloaded waiting music does not play

I am trying to download a new audio file for music on hold, but regularly I get no audio after the change is made.  Initially when I created this he played very well, and then after a few test calls if it is stopped and I get no sound at all.

The audio file is 4 minutes and 3 seconds, then I tried to cut it in half for 2 minutes, but I get the same problem.  Audio only supposed to be a certain length?  I can't understand why it worked at first and now doesn't seem to work at all.

The two files have been converted to the following audio settings:
Mono, 8000Hz, .wav, U - Law

We lack CUCM 9.1.2.10000 - 28

Is - that you download the file on all of your servers?

Tags: Cisco Support

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