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• CAUSING SLOW WINDOWS SHUTTDOWN PROGRAM

  Mr President, I detect two programs downloadmr.exe and baasket.exe causing my window to shuttdown very slowl, I would delere it programs, but I can't find the place where they have installed ? How can I remove this program two suspects? Help me. Thank you.                                                                                                                                       OS - windows7 32-bit sp1 machine - dell inspiron 15r n5010 antivirus - quickheal total security

  HI Maria,

  Thanks for using Windows 7 and welcome to the Community Forums of Microsoft.

  According to the description provided, your computer takes more time to stop it.

  1. you get any error message when you try to shut down the computer?

  2. did you of recent changes to the computer?

  Follow a few troubleshooting methods and check if that helps.

  Method 1: Disconnect non-essential external devices and then restart the computer. Check if the problem persists.

   

  Method 2: Open the troubleshooting of System Maintenance Utility

  http://Windows.Microsoft.com/en-us/Windows7/open-the-system-maintenance-Troubleshooter

  Method 3: Perform a clean boot to see if there is a conflict of third-party software like the clean boot helps eliminate software conflicts.
  HOE to solve a problem by performing a clean boot in Windows Vista or in

  Windows 7 http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to put the computer to

  in normal mode.

  Also check the event viewer for event logs.

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  For reference:

  Optimize Windows 7 for better performance

  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
  The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  I hope this helps. If the problem persists, or if you have problems of Windows in the future, let us know and we would be happy to help you.