Driver for optical mini mouse

I bot ve a mini optical mouse but I m having a problem to use it because when I ve put it in the usb port on the right side of my laptop does not work at all the send windows me code error 43 and when I ve put on the left even that everythink is looking fine and the mouse is as optical mouse I can't use it at all and there is not an error messege of windows as the right side.

Hello Javarom,

Thanks for posting your question in the Microsoft Community.

I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. Do all updated device drivers?
  2. Have you tried any other USB device? They are working properly or was the result even?

The error code that you found the Code 43 deals with the drivers for the device that doesn't work very well. One of the motors controlling the unit notified the operating system that the device has failed in some way.

I would suggest trying the following methods and check if it helps.

Method 1:

Run the fixit from Microsoft Fixit article and if that helps.

Hardware devices do not work or are not detected in Windows:

http://support.Microsoft.com/mats/hardware_device_problems/

Method 2:

Run the hardware and devices Troubleshooter and check if that helps.

Open the hardware and devices Troubleshooter:

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 3

As this error message comes because of the drivers, if they are not updated, so I suggest you update the drivers and check if that helps.

Update drivers: recommended links

http://Windows.Microsoft.com/en-us/Windows/update-drivers-recommended-links#update-drivers-recommended-links=Windows-7

 

Automatically get recommended drivers and updates for your hardware

http://Windows.Microsoft.com/en-in/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Thank you.

Tags: Windows

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