Drop not work 9.3.2 MacOS 10.11.5 iOS

Problem:

* AirDrop has worked well in the past. Today, that it is not.

Environment:

* IPAD Air current OS: iOS 9.3.2

* Macbook Pro: MacOS 10.11.5.

Troubleshooting:

* AirDrop is on that 'Everyone' on both devices.

* Bluetooth is on the iPAD.

* I tried AirDropping in both directions, and no device will see the other.

* I have reset the iPAD by holding down the sleep/home button at the same time on the iPAD.

* I have reset the networking on the iPAD.

* I rebooted each device. They're literally sitting next to each other.

* The two devices are connected to the same network.

I can access the internet on both devices. I don't know what it can be and more a bug? Anyone having this problem?

Thank you

Lori

On your Mac, go to System Preferences > Bluetooth. Turn Bluetooth off then turn it back on.

On your iPad, tap Settings > Bluetooth. Turn Bluetooth OFF then on IT.

Do the same with a WiFi on Mac and iPad.

Then try to drop.

Tags: Mac OS & System Software

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