Dv5 does not load Vista, failing hard drive test

I have a laptop HP DV5 with Vista - 2 years and more under warranty.  He had some problems with Windows Update error codes, I did a system restore to a point a little backward.  This does not solve the problem, so I tried to cancel restoring the system back to the State of our days.  This was fine, but then the system locked up when he tried to restart itself-it has attempted to restart for 45 minutes and got nowhere, so I turned off.  This throw Windows completely, as the system restore was not full yet, so now that my computer will boot the HP logo and start up options, but then get hung up trying to load windows (I have a black screen with a scroll bar down cycles endlessly with Microsoft Corporation written below)

Bottom line - I can't get the computer to boot windows, and system recovery does not work.  Tried directly from the hard drive and vain and ordered HP-put one disk disks this morning, once removed from the HP screen, I get the bar "Windows loading files" at the bottom, which ends in about a minute, but then it just goes back to its normal load upward, with the scroll bar and Microsoft Corporation at the bottom of the screen.  So I can't open basically even the system restore window.

I just ran the self-test of the primary hard drive and had hard disk Test do not.  I'm not particularly computer saavy (I didn't know that to do this test in reading this forum), if anyone can tell me what I should do next?  I don't want to go somewhere and get screwed!

Thank you!

-Becky

Hi Becky,

The result of the primary Hard Drive Self Test means your hard drive is defective and must be replaced.  It is the HARD drive in my dv5.

http://www.Amazon.co.UK/320GB-Scorpio-WD3200BEVT-SATA-5400rpm/DP/B0013E0A0M

Hard drive replacement is not difficult (generally remove two screws from the cover of the HARD drive on the bottom of your laptop, remove a futher two screws holding the disc in place then pulling on one leg to lift the reader.  Then unscrew the metal casing around your old drive - often called the caddy drive - attaching to your new drive, insert the new drive, fix it with two screws and replace the cover.  Then simply insert your recovery DVDs to load Vista on your new drive.  Here is a Youtube video showing this.

http://www.YouTube.com/watch?v=8U23F8JuKKE

I hope this helps.

Best wishes

DP - K

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