DVD-rom and dvd burner is no longer appear in "My Computer".

Just recently, I improve my XPS 700/720 hybrid for Windows Vista Ultimate 64-bit. Everything has been great to work for the last 2 weeks, but my dvd burner - rom and dvd both leave suddenly appear in 'my computer', after that I tried recently to reinstall Roxio Creator MyDVD Combo THE. I checked the Device Manager and the two drives appear with a (!) icon next to them. Open the Properties tab gives me the following message:

"A driver (service) for this device has been disabled.  Another driver can provide this functionality. (Code 32)

Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available. »

The message is the same for both drives, and I can't understand a solution to this at all. I tried to uninstall devices, but when the computer detects, it reinstalls the drivers right and translates the same message. I don't know where to find new drivers for these drives (dvd - rom Philips DRO6316, dvd burner is TSSTCorp DVD +-RW TS - H553A.

Any help would be greatly appreciated. Thank you.


Tags: Dell Drives

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