DW006 Apple error package failed to install successfully

I had problems to install Adobe Acrobat Pro XI with a subscription to creative cloud. Whenever I install it, it asks me to accept a license agreement, but the box and the menu drop-down are white, so I don't see what I'm supposed to accept. By clicking on I agree, is not good.

I uninstalled and reinstalled several times, and this time I got an DW006 error code. I'm about to try again, but if anyone has any help to offer it would be appreciated.

Judy Moran

Hi Judy,.

Please check the KB: http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html

Kind regards

Rave

Tags: Acrobat

Similar Questions

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    Howdy, I am new to the forums and the Adobe community but I have been using Adobe for CS4 programs and have recently made the switch to the CC, a few weeks ago.

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    Cat start timeJuly 20, 2015 1:54:29 PM PST
    End of conversation20 July 2015 2:23:55 PM PST
    Duration (time real cat)00:29:25
    OperatorNaveen

    Transcript of the chat

    info: Hi, we are currently helping other customers in line in front of you. We will be with you as soon as possible.

    In the meantime, you can try our community forums where experts are online 24/7.


    info: You are chatting with "Naveen" now
    Naveen: Hello. Welcome to the Adobe Support.
    Naveen: Hi Mark,
    Brand: Hello, Ive had a problem with the download of Creative cloud, when I try to install the downloader I get the same error
    Naveen: not serious
    Naveen: I see you've found error 1 downloading the CC
    Naveen: Thanks for the confirmation. 
    Naveen: , I'll be happy to check and help you in this problem. 
    Naveen: In this case, I'm going to help my best and try to get your problem solved as soon as possible.
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    Brand: Windows
    Brand: windows 7 specifically
    Naveen: not serious
    Naveen: You are on any corporate network?
    Brand: no sound my computer at home and the network.
    Naveen: not serious
    Naveen: https://creative.adobe.com/products/creative-cloud
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    Naveen: I would like to know once you install
    Naveen: I'll stay online for you.
    Naveen: Please try using another web browser download link
    Naveen: Also clear the browser history and cookies
    Brand: OK hang on a sec
    Naveen: not serious
    Brand: OK it initializes now
    Brand: No, same error as before unfortunately
    Naveen: not serious
    Brand: for the record that I've tried it on Chrome and explore
    Naveen: not serious
    Naveen: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
    Naveen: Please use the link above to download and install Adobe application manager
    Naveen: I would like to know once you install
    Brand: ok
    Brand: fact
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    Brand: I looked into research programs
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    Brand: I tried once again, after the disappearance of the progress bar after he finished the download nothing happened.
    Naveen: OK
    Naveen: Click here to download Adobe uninstaller
    Naveen: Please download the Adobe uninstaller and uninstall of Office CC
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    Naveen: https://creative.adobe.com/products/creative-cloud
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    Naveen: I would like to know once you install
    Naveen: I'll stay online for you.
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    Brand: whenever I look for programs adobe even after the 'installation' I can't find something.
    Naveen: not serious
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  • Failed to install Acrobat DC on El Capitan 10.11.3

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  • KB2887069 Windows update fails to install, even with the audio drivers and uninstalled AV

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    I find it peculiar that you just bought a HP computer brand new, still-in-the-box, which came with Windows 8, not 8.1, preinstalled Windows. That said, cross your fingers, roll up your sleeves and try the fix following multiple step, I cooked up just for your computer...

    ACTIONS

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    http://Windows.Microsoft.com/en-us/Windows-8/update-from-Windows-8-tutorial
  • What's new in Win8.1?
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    11. in response to this post with a status report. Also confirm (hopefully) that Windows 8.1 has been installed successfully.

    Good luck!

    ===========================================================
    [1] source: page http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en of my colleague IE MVP Kai Schatzl

    [2] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not the list of installed updates.

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