E-mail is not visible; attachments can be opened and a message from McAfee

When I receive an email from a specific user (reliable source in a large network), the message is not visible.  If there are attachments, I can open and read them.  There is always a McAfee attachment which States

McAfee VirusScan has detected a potential threat in this email
sent by "Sheppard, Sharon HR" * address email is removed from the privacy *>.

Each suspicious part were trying the following:

The "Body of the email" attachment is infected with one or more viruses: Univ.script / 99A.
This accessory has been quarantined.

We strongly recommend that you report this suspect activity.
"Sheppard, Sharon HR" * address email is removed from the privacy *>.

I reported the error to the user, and she in turn informed his COMPUTER service that verifies that there no virus in his email.  Why is it always happen with any email this user, although other users can open e-mails with success?

1: download and save the Microsoft Security Essentials (Freeware).

2: delete McAfee.

3: install MSE. Problem solved!

Microsoft Security Essentials
http://www.Microsoft.com/security_essentials/default.aspx

Correction of tool McAfee Consumer Product Removal triple
http://service.McAfee.com/FAQDocument.aspx?LC=1033&ID=TS100507

Tags: Windows

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