E250 will not be recognized?

I have an e250 v1 I've had for some time and it has always worked, now I bought a laptop, installed the software, and now, it's not regognized of my new laptop computer. He has never done this before and I was wondering what I could do to solve this problem.

Thank you. -xtab

Edit: Both and set

Tags: SanDisk Sansa

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