E520 stock Windows 7 and Microsoft Security Essentials.

We recently got a new E520 Edge to one of our teachers, had met with an interesting question.

When you install Microsoft Security Essentials, on reboot, the Microsoft Antimalware Service goes from automatic to manual and the service is stopped.

Before you start saying "Infected" do not forget that this system is straight out of the box and had not been on the internet for something else to install MSE. I also restored to the factory settings and tried again with the same results.

A process that is to recreate it:

(1) restoration of the system to the original image. (first attempt was out of the box)

(2) strengthened with the Standard Windows 7 OOBE.

(3) after the Windows 7 OOBE, a Lenovo window appears asking to activate Norton Internet Security 2012

(4) does not have activate Norton as Norton will disappear. Norton is still installed.

(5) do not install Office.

(5) at this point, the desktop appears. So I uninstall Norton Internet Security 2012 and rebooted. (on the first attempt, I used the last Norton Removal Tool)

(6) upon reboot, connected to the internet, installed Microsoft Security Essentials, upgrade to the latest defs and restarted.

Restart on 7), started Services.msc and looked at Microsoft Antimalware Service. It is started and set to automatic.

(8) 30 seconds later. Service is set to manual. The service is stopped. MSE has a red icon.

(9) subsequent reboots will not start MSE automatically. It must be started manually. Put back the service to automatic will be cancelled manually on a restart.

It must be something new added to the Lenovo images, because old E520 images had a different window of Lenovo who install Norton after asking the user, and MSE works very well on them, and I'm half tempted to wipe the hard drive and install that version on this laptop because I have restore media , but before I do, someone has a idea what installed app or rest Norton kills MSE program?

He solved.

Made a ton of tests on the laptop and followed the Lenovo RapidBoot problem. Looked for an update, and of course, there is an update that corrects a but in Lenovo RapidBoot affecting the Microsoft Antimalware service manual. Given that the system update does not seem to have the update available, here is the link to get the latest version.

http://support.Lenovo.com/en_US/detail.page?LegacyDocID=MIGR-77013

Tags: ThinkPad Notebooks

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