EchoSign automatically puts a password on a signed document

I select "no password" and send the document for signature. When she returns, it is password protected. I need to combine it with another document in order to submit all of my clients and it is demanding a password to open. During the signing process, she didn't notify one of the people signing that assign a password, nor did he notify me. How it stop doing that?

Hello Teresa,.

It seems that you want to change the signed PDF received through E-Sign. For this, the documents are encrypted and they cannot be changed for security reasons.

-Usman

Tags: Adobe Sign

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