Edge animate CC (since the update) won't work; Returns with error


Hello

I installed the update from EA CC (3.0) and whenever I launched EA, I see just a big white screen blank, except for the top menu.

File > New will give me a blank document and complete the interface, but the document itself is chained and white.
Open any pre-existing file will give me the same result. Do something more (for example, the timeline scrub) gives the above alert.

I am running Windows 7, SP1. I count on Edge host for one of my blogs (Snurffles) and was anxious to use it for professional work this week - and would rather operate later than backtrack in 1.5.

Uninstalling and reinstalling the software did not work. Any suggestions? I installed Muse CC last week. All other installed programs of CC work.

Thank you!

Hi tahneeg & others,

Looks like the loopback address lookup fails if one reason any. Can add you the following line to the file hosts on your system and let me know if that solves the problem.

127.0.0.1 localhost

You can find the hosts file:

Guests of /etc/modules.conf OS X:

Win: %systemroot%\system32\drivers\etc\hosts

Note: Make sure that provide you write access to this file and you do not change the file extension when recording.

Steps to follow:

-Edit the hosts file and add the line shown above in bold

-Re-launch the app driven by edge.

-Reynaud

Tags: Edge Animate

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