Email address in the profile changing error

I tried to change my email address by clicking on the "Change e-mail address" link under the email address on my profile page. I received the error message: "unhandled error: 151002092631125.ord - prod-app4'." "

I received an e-mail to the new email address, I entered, asking me to "activate my account. I clicked on the link in the email. It brings me to my account and my old address still appears on my profile page. I tried to end the session and could only open a session with my old email address. The new email address does not work.

Help, please.

Hi foxx2,

Please contact us directly through Support: Adobe services eSign & we will help you get this fixed number.

You'll have to sign in using your old e-mail address to ask for help.

Kind regards

Nicos

Tags: Adobe Sign

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