Emails coming in ONLY open.

What emails opening in 'Windows Mail' (Vista), start the last 3 weeks, emails will arrive only open, or "read". There is a potential danger in what I believe, that nothing will, for junk mail, in this way, and I could get harmful emails as well. (Potential hazards usually go to spam)  I'm not 'smart' with computers, I don't have much experience, but I stayed in the options above the mails and changed to "not read, or not open." Yet, no help.  I had 2 others look at it and cannot find the problem.  Thanks for help.

Hi Dallasemmitt,

-Since when are you facing this problem?

-Do you have youmake any changes made to your computer before this problem started?

This can occur if there are rules defined in Windows mail. You can check if the rules are created in Windows mail to show the new mail received as a message read.

To check the rules in Windows Mail, follow these steps:

1 OpenWindows Mail by clicking on the button Start , allprograms, and then clicking Windows Mail.

2. click on the menu Tools , point to Rules of Message, and then click surCourrier.

3. If you have a rule set, select it and click the button to Mconstruction .

4. under Select the Conditions for your rule, select all the messages.

5. under Select the Actions for your rule , make sure that mark it as read is unchecked.

You can also close Windows mail and try to access your email using Internet Explorer and check to see if it presents as read message and post back the result.

I hope this helps. Let us know the results.

Thank you and best regards,

Srinivas R

Microsoft technical support.

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Tags: Windows

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