Emergency message

I have a client who needs to have the ability to configure a welcome message of urgency for the coming hurricane. They currently have a business hours greeting and after business hours. What would be the best (translated = easier) way for them to do? I'm thinking I could just create an emergency call handler and put two normal hours and after hours call managers to transfer directly to the call handler.

What do you think?

The best way to proceed would be to define active alternative greeting for their wishes to open and save it - this course wrinkles all other greetings and plays always when they are active no matter what.

In 4.0 (3) and later you can register and activate greeting (or dactivate it) over the phone if you need to use the conversation of the Administration of greetings.

To learn more about what unity can do with she auto attendant auxiliary features, check the paper 'Audiotext Applications in unity' on the Documents page of the www.CiscoUnityTools.com

Tags: Cisco Support

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