Empty Adobe software license agreement window
I uninstalled an earlier version of Acrobat Pro. I then installed, through the creative cloud app, the new version of Acrobat Pro XI. The installation process was an error so I clicked "Retry" it appeared to be successful. However at the launch of the Acrobat software I get a license agreement window of adobe software that is empty except for the lower part of the window: by clicking 'Accept' does nothing. By clicking on 'Leave' farm in unexpected ways.
I tried to uninstall this application through the creative application of cloud, but "Uninstall" is grayed out. the application has a green check mark by the application Adobe Acrobat XI.
Thanks Mylenium.
I found the solution which worked, but it's here:
Solution 1: Panel out of creative application Cloud
- On the EULA, click on exit.
- Launch the Adobe Creative Cloud application.
- Sign out of the application. For more information, see the topic sign, sign | Creative desktop application Cloud.
- Launch Acrobat and accept the EULA.
- When you are prompted, click on this software license and sign in with your subscription to creative cloud.
Tags: Adobe
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Issue: Mac OS only. The launch, a blank screen of the EULA is displayed, that cannot be accepted and Acrobat does not run. This problem can appear if you have any of the installed products of CCM or Creative Suite and you tried to install Acrobat XI from a different source.
Solution: Launch any other product which is part of the CCM or Creative suite. Then, turn it off by choosing Help > deactivate. Quit the application. Then start Acrobat and accept the EULA. Then, for CCM subscription product, launch it and choose the license of this software to reactivate the product of the CCM.
Please visit: http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html
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It is a known issue with Acrobat XI
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