ENVY Dv7: password administrator or power on password

I get Type "Enter password or power on password" in the password it asks as he starts up, and then it comes down to "Enter password or power on password" what could be the problem. I let a friend use this computer and now this happened... Help!

Hello:

If you can now pass the BIOS password using the unlock code, I would say that your laptop has a major hardware issue any.

Unfortunately, I won't be able to help you with that, because I'm not training or trade PC repair technology.

Tags: Notebooks

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