Envy touch screen is activated itself! Help, please!

I'm a 15-J038tx and sometimes the touch screen will activate if I touch the screen when I'm not. It maintains do in the same exact spot aswell and I don't know why! It's very frustrating.

Hello

The problem is finally solved. I called and they forced me to shut down the computer and unplug everything including the charger. Press and hold the power button for 30 seconds then put the battery back in and start your computer normally. Hope this solves your problem as well. It was so frustrating for me.

Tags: Notebooks

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