My HP Envy touch screen has stopped working after an update of the HP Bios yesterday

Can someone tell me please how to fix my touch screen. I got an HP BIOS update which caused my touch screen to stop working. I tried to re - calibrate the it, but it does not accept my contact telling me that the screen is no longer enabled.

I tried to find where to turn them on and couldn't find where to enable touch of the finger. I also tried looking for driver updates and driver seems to be up-to-date.

Thank you

I have another type of TouchSmart, but this may work for you:

  1. Press Windows + X logo (if you are using a Windows computer 8 - If Windows 7, click the Start button, type Device Manager and click on Device Manager in the results of research).
  2. Select Device Manager from the list.
  3. Click on the small arrow next to Interface devices to expand the list.
  4. Click the touchscreen driver (in my case, Voltron NextWindow touch screen).
  5. Right click and select Activate from the list.
  6. Click Yes if a dialog box asks if you are sure you want to activate the touch screen driver.

On some models, it is unclear which device in the checklist of the touch screen. I read in other posts that some people have solved the problem by disabling and then re-enabling each device.

If this does not work, you could try to go to hp.com (http://www8.hp.com/us/en/support-drivers.html) and click on driver downloads &.
In the search field, enter your product name or number, and then click OK. Select your operating system from the drop down list under Select your operating system, and then click Next. If there is no graphic driver available under Select a download below, click on the plus sign next to the driver - graphics, and then click the name of the driver. In the information and download options window, click Download. Follow the instructions on the screen to download the driver. Restart the computer.

Tags: HP Desktops

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