ePrint 'forgot password' send email

I forgot my password ePrintCenter, so I clicked on "Forgot password?"  Entered my e-mail address in the pop-up and click 'OK', but nothing happens. that is, no email is sent.  I tried to enter a fake email address and then get a message "enter the email address associated with your account.  So that pop up doing something when I click 'OK '. It's just that he doesn't seem to be to send me an email for me to reset my password.  How do I reset my password so I can connect to my account ePrintCenter?

Hi Andy,.

Thanks for your help and information.  You've been a great help!

See you soon,.

Sandra

Tags: HP Printers

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