Windows 8 Mail will not add account - email/password wrong and sending emails error

I experienced problems with the application Mail in Windows 8.

SENDING EMAILS ERRORS

First of all, whenever I opened the application where I have a hotmail account and an office 365, a banner message would appear at the top saying there was a connection to my account error and messages could not be sent to this account and 'check with your provider.

Itself that question seems to have especially dressed with my hotmail account but it is on and off, this is the first problem.

In regards to sending emails to my office 365 account, that I had the same problem and when I don't have this problem, there is another.  When I send an email I have press the button send and it zoomed off the coast but then it is still sitting in the Outbox or send in fact even if you press edit, then press on send again.

ERROR ADDING ACCOUNT

To try to rectify the email sending mistakes with my 365 office account, I deleted the app account and attempted to re-add.  I select the type of account 'Exchange' and get my correct email address and password but he always tells me that the password or email is incorrect.  I made sure these details are correct and they are, because they work when I login by normal web i.e. on Google Chrome.

How can I overcome this error?

Please help - it's frustrating!

Hi Caitlin,

Thank you for reporting this issue in the Microsoft Community Forums. As you are facing problems with sending emails and to add email account in the mail application, this can be caused if the Mail app is corrupt.

To resolve this problem, I suggest you to run Applications troubleshooting and check if that helps. If the problem persists, you can consult the online Help article, which has steps to update of the app, app Sync licenses and reinstall the application. See: http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app

Try the steps mentioned in the help article and let us know if that fixes the problem with the mail application.

Tags: Windows

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