Epson Stylus Photo RX420 with Vista printer driver problem

I have an Epson Stylus Photo RX420 Series all in one printer, copier and fax machine which worked perfectly on my old Windows XP computer.

Unfortunately this XP computer has failed recently so I've upgraded to a new PC running Vista.

When I try to install the Vista printer recognizes the device and research initially drivers preloaded to find the printer driver.

He says so I need to use Windows update to download the right driver which I allow then (which is consistent with the information available on the Epson site that says I need to use Windows Update to get the correct driver).

Windows Update, then go online and find the pilot, but finally errors saying installation fail due to a timeout problem.

I have no other problems with Windows Update install the patches, fixes, etc. They all have download and install correctly and they should be larger in size than the printer driver.

Any thoughts on how I can get the correct driver for this printer, download and install?

Hi IanRP,

I suggest to download the compatible driver for your printer from the link below and check if the problem is resolved.

http://eSupport.Epson-Europe.com/ProductHome.aspx?LNG=en-GB&data=nKGrQtfEm6nklAFAU002FI5XulUnXahGGzFymQyp3UZx8RYU003D&TC=6

If this does not work, try to connect to the Windows Update site. To do this, visit the following Microsoft Web site and install all updates.
http://windowsupdate.Microsoft.com/default.htm

You can check the link below:
Find and install printer drivers
http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers

Please post back and let us know if it helped to solve your problem.

Kind regards
KarthiK TP

Tags: Windows

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