Equium M40X-discharge the battery. Help, please!

I recently bought an Equium M40X - 149, and I did not understand why when the power adapter is plugged into the battery discharges and the computer turns off! So I returned to the store and they said it's just the cycle of the battery and I would need to go into bios to change the settings.
I went into the bios, but I couldn't find anything that I could change to stop it! Can someone point me in the right direction because this is inconvinient for me to keep taking the battery when I want to use the laptop!

Thank you
Gemma

Hi Gemma,

Switching between AC and battery power is normally controlled by the Toshiba Power utility. You can check the configuration and parameters to confirm that you are not defined to use the power of the battery.

When the PC is turned off then a chip on the motherboard controls the battery when the power is connected. This prevents the overload (and damage resulting to) the battery.

If the problem persists, I would re - install the utility of Toshiba power from your utility disk or from the Toshiba web site.

HTH-)

Tags: Toshiba

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