Error 8024402F - Windows Update encountered a problem using Windows 8

Hello

I tried to check the updates on my laptop and pops up an error found marked as 8024402F. Also with this error I can't do the update to windows 8.1. If anyone can help I will appreciate all your help. Thank you.

Sincerely,

RicardoRios1215

Hello

Check if the date and time is correctly set on the PC.

Also, suggest you temporarily disable the security software and check if you are able to install the updates.
Important: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Please refer to this topic and see if it helps:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_update/problem-with-checking-Windows-updatesError-code/9d37e12b-6501-41cd-b26e-81a4be708e6d

Tags: Windows

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