Error after upgrade to El Capitan

Whenever I restart now I get the following error: Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of 'http://www.adobe.com/go/adobecreativecloudapp'.

I had three chat sessions with support - whenever we uninstalled and reinstalled - always get this message - someone able to solve this problem yet?

IMac - El Capitan 10.11.3

uninstall all cc

clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

Make sure that the cc app is uninstalled, uninstall the Adobe Creative Cloud desktop application

Reinstall cc, https://creative.adobe.com/products/creative-cloud

Tags: Adobe

Similar Questions

  • Preferably system errors after upgrading to El Capitan

    After the upgrade to El Capitan, I can't connect to all the apps to icloud.  Had errors when you first install my computer after the upgrade to the new operating system, so I opted out of it then.  I went into System Preferences, and there is no freeze that system preferences.  This also happens when I click on 'Security and privacy' and 'Parental control' (these are the only elements when I tested all components).  I tried safe restart and that did not work.  I have also tried in a guest account and have no problem in the guest account.  This account is extremely slow and freezes more than the guest account.  This is the part that I'm stuck in (I tried to go through other threads, but have no luck with their recommendations).  Here is a copy of the console messages that I get when I click on the iCloude pane in system preferences:

    04/12/15 9:31:35.448 PM SpotlightNetHelper [703]: tcp_connection_destination_handle_tls_close_notify 20 decision of closure due to the TLS CLOSE_NOTIFY alert

    04/12/15 9:31:35.449 PM SpotlightNetHelper [703]: Error 20 32 tcp_connection_tls_session_error_callback __tcp_connection_tls_session_callback_write_block_invoke.434

    04/12/15 9:31:35.452 PM SpotlightNetHelper [703]: tcp_connection_destination_handle_tls_close_notify taken 26 closing due to the TLS CLOSE_NOTIFY alert

    04/12/15 9:31:35.452 PM SpotlightNetHelper [703]: 26 32 tcp_connection_tls_session_error_callback __tcp_connection_tls_session_callback_write_block_invoke.434 error

    04/12/15 com.apple.preferences.icloud.remoteservice [821 9:31:36.162 PM]: unable to connect (_signInButton) out of (iCloudPref) (NSButton): missing setter or instance variable

    04/12/15 com.apple.preferences.icloud.remoteservice [821 9:31:36.163 PM]: unable to connect (_signInSpinner) out of (iCloudPref) (NSProgressIndicator): missing setter or instance variable

    04/12/15 com.apple.preferences.icloud.remoteservice [821 9:31:36.163 PM]: couldn't connect action, class iCloudPref target does not respond to the - signinPressed:

    04/12/15 com.apple.preferences.icloud.remoteservice [821 9:31:36.193 PM]: additional logging, array returned in signedInAccounts is)

    )

    04/12/15 9:31:36.381 PM syncdefaultsd [252]: accountsd has been removed from the sync of apps.

    "04/12/15 9:31:36.393 PM accountsd [823]: * reason for termination due to an untrapped exception"NSInvalidArgumentException"app,: ' *-[__NSSetM addObject:]: object cannot be null"

    First throw call stack:

    (

    0 CoreFoundation 0x00000001081f9e32 __exceptionPreprocess + 178

    1 libobjc. A.dylib 0x0000000107ca2dd4 objc_exception_throw + 48

    2 CoreFoundation 0 x 0000000108134610-[__NSGlobalBlock hold] + 0

    3 AccountsDaemon 0x00000001071fbb4b-[ACDDatabaseInitializer _ensureAccountTypeWithIdentifier:supportsDataclasses:syncsDataclasses:] + 354

    4 AccountsDaemon 0x00000001072008db-[ACDDatabaseInitializer _addDocumentsAndVPNDataclass] + 394

    5 AccountsDaemon 0x00000001071f7a86 __46-[ACDDatabaseInitializer updateDefaultContent] _block_invoke + 2421

    6 CoreData 0x00000001073169e4 developerSubmittedBlockToNSManagedObjectContextPerform + 196

    7 libdispatch.dylib 0x00000001093e13c3 _dispatch_client_callout + 8

    8 libdispatch.dylib 0x00000001093e29aa _dispatch_barrier_sync_f_invoke + 74

    9 CoreData 0x00000001073168cc-[NSManagedObjectContext performBlockAndWait:] + 236

    10 AccountsDaemon 0x00000001071f70f4-[ACDDatabaseInitializer updateDefaultContent] + 132

    11 AccountsDaemon 0x000000010722a178-[ACDDatabase _setupManagedObjectContext] + 313

    12 AccountsDaemon 0x000000010722891f-[ACDDatabase initWithPath:] + 129

    13 AccountsDaemon 0 x 0000000107228884-[ACDDatabase initWithDefaultPath] + 64

    14 AccountsDaemon 0x00000001072251bf-[ACDClient initWithConnection:database:] + 183

    15 AccountsDaemon 0x0000000107222ea4-[ACDServer createClientForConnection:] + 69

    16 AccountsDaemon 0x00000001072218b7-[ACDServer listener: shouldAcceptNewConnection:] + 78

    17 service_connection_handler_make_connection Foundation 0x000000010773674e + 178

    18 libxpc.dylib 0x00000001097e7986 _xpc_connection_call_event_handler + 35

    19 libxpc.dylib 0x00000001097e6045 _xpc_connection_mach_event + 1756

    20 libdispatch.dylib 0x00000001093e954e _dispatch_client_callout4 + 9

    21 libdispatch.dylib 0x00000001093e99c0 _dispatch_mach_msg_invoke + 555

    22 libdispatch.dylib 0x00000001093e61b8 _dispatch_queue_drain + 1207

    23 libdispatch.dylib 0x00000001093e8317 _dispatch_mach_invoke + 735

    24 libdispatch.dylib 0x00000001093e61b8 _dispatch_queue_drain + 1207

    25 libdispatch.dylib 0x00000001093ec6bf _dispatch_queue_invoke + 549

    26 libdispatch.dylib 0x00000001093e4d0b _dispatch_root_queue_drain + 538

    27 0x00000001093e4ab8 _dispatch_worker_thread3 + 91 libdispatch.dylib

    28 libsystem_pthread.dylib 0x00000001097724f2 _pthread_wqthread + 1129

    29 libsystem_pthread.dylib 0 x 0000000109770375 start_wqthread + 13

    )

    04/12/15 com.apple.xpc.launchd [1 9:31:36.394 PM]: (com.apple.accountsd [823]) Service was released due to the signal: Abort trap: 6

    04/12/15 9:31:36.394 PM diagnosticd [134]: error assessment process info - pid: 823, puniqueid: 823

    04/12/15 com.apple.AddressBook.ContactsAccountsService [284 9:31:36.394 PM]: [accounts], we have failed to get an account for com.apple.account.CardDAV: Domain = com.apple.accounts error Code = 10002 "(null)".

    04/12/15 9:31:36.395 PM sharingd [645]: [AOSAccounts]: [__52-[ACAccountStore (iCloudAccount) icaAppleAccountType] _block_invoke]: accountTypeWithIdentifier returned the error: Domain = com.apple.accounts error Code = 10002 "(null)".

    04/12/15 9:31:36.396 PM sharingd [645]: [AOSAccounts]: [-[ACAccountStore (iCloudAccount) icaAppleAccounts]]: icaAppleAccountType returned no account type

    04/12/15 9:31:36.396 PM sharingd [645]: 21:31:36.395: no parameter of delegate account, account exists = NO

    04/12/15 com.apple.xpc.launchd [1 9:31:36.395 PM]: (com.apple.accountsd) Service worked only for 0 seconds. Push the respawn in 10 seconds.

    04/12/15 9:31:36.397 PM sharingd [645]: 21:31:36.396: Tethering: identifier needs fixing

    04/12/15 9:31:36.617 PM ReportCrash [774]: report of incidents recorded for accountsd [823] version 113 (113) to/Users/username/Library/Logs/DiagnosticReports/accountsd_2015-12-04-213136_comp utername.crash

    04/12/15 9:31:36.625 PM ReportCrash [774]: Remove excessive log: file:///Users/username/Library/Logs/DiagnosticReports/accountsd_2015-12-04-2128 12_Computername.crash

    04/12/15 9:31:36.626 PM ReportCrash [774]: impossible to write history of crash in file:///Users/username/Library/Application%20Support/CrashReporter/accountsd_E0 A 26, 892 - 0DE7 - 5E4C - A1FD - 846D9042A9FB.plist.

    04/12/15 com.apple.xpc.launchd [1 9:31:37.851 PM]: (net.openvpn.client [824]) Service came out with abnormal code: 1

    04/12/15 com.apple.xpc.launchd [1 9:31:37.851 PM]: (net.openvpn.client) Service worked only for 0 seconds. Push the respawn in 10 seconds.

    Please, back up all data before proceeding.

    Triple-click anywhere in the line below on this page to select this option:

    ~/Library/Accounts/Accounts3.sqlite

    Right-click or Ctrl-click on the highlighted line and select

    Services ▹ reveal in Finder (or just to reveal)

    of the contextual menu.*, a file must open with a selected item. Move selected item to the trash. Log off or restart the computer, and empty the trash.

    * If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

    Go ▹ go to the folder...

    from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  • Import old box Inbox and sent in the Mail after upgrading to El Capitan

    There has been much discussion about the e-mails lost after upgrade to El Capitan, but I have not seen this particular question.

    I discovered that, like many others, all emails in my Inbox and in my sent folder to leave before the upgrade had disappeared. The issue has not affected the emails I had moved to folders.

    Open the mail library file (in the Finder, hold down the Option key selecting go to the top menu and the library appears), I discovered that Mail was created a new file V2, account, while the old one, V3 (created in 2013), sitting next to her. Go by the size files, it seems fair to assume that the V3 still contains my "lost" emails

    So, I don't know if the bug is that a new V2 should have been created at all, or is it a sync error, or something else. What I know is that when I try to import the items from Inbox and sent from the V3, I get an error message telling me that no mbox valid was found. This is patently false.

    I also tried to copy on an external hard drive, gave them a different name, but even then I couldn't import them. Reconstruction did not help either.

    Anyone able to help? I have a few crucial e-mails out there, and I try to avoid the upgrade...

    Address postal (El Capitan): import or export the mailboxes

  • Mac Book (end 2008) not dΘmarre after upgrading to El Capitan 2016 (1511.3.1)

    Mac Book (end 2008) not dΘmarre after upgrading to El Capitan 2016 (1511.3.1) in order to prepare for Sierra

    I tried safe mode > disk utility, which took a lot of time and the disc seems to be OK.

    Extensions have nucleuses, almost all these .kext, but I'm not able to get rid of them.

    -What do you mean by? "Extensions have nucleuses, almost all these .kext, but I'm not able to get rid of them."?

    Did you delete anything?

    -The Mac can't you start mode (boot with the SHIFT key) safe?

    -Try to reset memory NVRAM/PRAM and SMC

    MacIntel: Reset of the controller (SMC) system management

    https://support.Apple.com/en-us/HT201295

    Subject of memory NVRAM and PRAM

    https://support.Apple.com/en-us/HT204063

    -Try to start safe mode

    OS x: what is Safe Boot, Safe Mode?

    https://support.Apple.com/en-us/HT201262

    -Start to recovery and repair the startup disk

    OS X: on OS X Recovery - Apple Support

    https://support.Apple.com/en-us/HT201314

    -If it is repairable reinstall the OSX

    How to reinstall OS X on your Mac - Apple Support

    https://support.Apple.com/en-us/HT204904

    -If you do not have a backup using disk utility to restore the internal drive to an external drive, so that you can try to recover the data.

    Format the boot disk and then do a fresh install of Mac OS x

  • MacBook Pro(MID-2012):Issues after Upgrading to El Capitan

    I use Macbook Pro mid-2012 version. After upgrading to El Capitan, I am facing a lot of questions.

    (1) the DMG files does not open. said hdiutil attach has busy resource failed.

    (2) my Macbook Pro will not stop completely.

    (3) my systems updates install completely. They hit each other between installation (had to force quit)

    ' (4) ' about this Mac ' gets hit when trying to access storage tab.

    Any suggestions?

    Your MBP was working perfectly before the update?

  • Office jet Pro L7780: Office Jet Pro L7780 stopped scanning after upgrading to El Capitan

    After the upgrade to El Capitan I can't us the scan function.  I deleted and reinstalled the driver.  Scanner does not appear.  I tried to install HP "Easy Scan" and it says that the scanner is not available. What to do?

    Thank you

    Ron

    Hi @danorske,

    Welcome to the Forums of HP Support! I see that you have problems of analysis, after upgrade to El Capitan. I will do my best to help you with this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

    Please try the steps listed in this document, Printers HP - Scanner USB connection is lost (Mac).

    If the network printer, please use this document, Printers HP - Scanner card WLAN is lost (Mac).

    Probably the step to reset the printing on Mac system, will help you in this situation.

    How is the printer connected?

    Please let me know the results and if there is anything else I can help you. Thank you.

  • I can't import my LR6 RAW files after upgrade to El Capitan...

    I can't import my LR6 RAW files after upgrade to El Capitan...

    External drive is formatted in NTFS in Windows format, and you HAD a utility installed in your earlier version of Mac OS X to what OS X write on a NTFS formatted drive. Mac OS X cannot do it by itself. As you upgrade to OS X 10.11 is removed and or disable this utility causing OS X see this drive read-only (OS X can read NTFS disks formatted in native mode, but cannot write to them natively). You will need to reinstall this utility and or get a updated version of this that works with El Capitan.

  • "Insufficient for an image" error after upgrade to 10.1.4 or 9.5.2

    Greetings,

    We continue to receive the following error message: "Insufficient for an image" error after upgrade to 10.1.4 or 9.5.2 and we want a quickfix (as it appears in: fter-updating-to-10-1-4-or-9-5-2/ https://blogs.adobe.com/dmcmahon/2012/08/21/acrobat-insufficient-data-for-an-image-error-a). Our company uses scanning software, and we must be able to immediately view the PDF files, retirement is not an option that we would need to do it on all computers. It is urgent for us to have this fixed number, a quickfix (as shown previously) would be ideal, because we cannot wait for the next update to Acrobat. This question as been around for several weeks now.

    Thank you very much for your time and help.

    Acrobat engineering wishes to inform users facing this problem that the latest version of the player (available for download on http://get.adobe.com/reader) XI solves this problem. Users are advised to download the latest version as soon as possible to avoid encountering this error in the future. As mentioned, the team is working hard to solve the problem in earlier versions (10.x and 9.x) as well and plans to deliver a solution by Q1 2013. For more details, you can check out the blog here

  • Calendar dead after upgrade to El Capitan

    Upgrade to El Capitan yesterday evening and calendar is now non-functional.

    Can not see my ical calendars, can not see the events, can't access preferences (nothing happens when you select it), after adding a subscription (Google Calendar), nothing happens.  Cannot add a new event.

    Tried calendar of audit services and untick in my Google accounts.  Tried to delete the bad or obsolete key and CERT in the Keychain Access utility.  I only get a blank calendar and can't do anything.  Don't know if it's related, but I get a ton of console error messages signature:

    "22/07/16 3:02:42.889 PM mdworker [8515]: validation failed trying to get information from code signing: error Domain = NSOSStatusErrorDomain Code 67062 ="(null)"UserInfo = {SecCSArchitecture = ppc}.

    So happy that I have finally little ball and upgraded to the wonderful El Capitan.  Not.

    Try to run the update from the drop-down list. It installs all the previous updates plus a new one, which can replace all files that may have damaged.

    https://support.Apple.com/kb/DL1869?viewlocale=en_US & local = en_US

    10.11.6 updating combo

  • Reader SuperDrive does not burn after upgrade of el capitan

    Almost immediately after upgrading a mac mini end of 2014 to el capitan (10.11.2), the superdrive has lost his ability to write DVD. It is recognized by the system and can read DVDs fine, but any attempt to burn files or an ISO image on a disc breaks down.

    The superdrive even happily burn on the same media on other macs in Yosemite (I checked several times), but he stubbornly refuses to do it on el capitan. The same mac mini was happily burn DVDs on the same media with the same superdrive on Yosemite, just before the upgrade to 10.11.2.

    Now, with el capitan, attempts to burn ISO images fail with the message:

    "Error burn image to disc: the disc can't be burned; It might be incompatible with this disc drive. Please, try a different brand of disc, or try burning at a slower speed. »

    Burn files fail with the message:

    "The disc can't be burned because the device failed to calibrate the power level of laser for this media."

    Any ideas on how to solve this problem would be appreciated.

    Reader SuperDrive material report:

    OPTIARC DVD RW AD - 5630 HAS:

    Firmware revision: 1CHQ

    Interconnection: USB

    Burn support: Yes (Apple shipping Drive)

    Cache: 2048 KB

    Read DVD: Yes

    Write: CD - R, - RW

    Write: DVD - R, -r DL, - RW, + R, + R DL, + RW

    Write strategies: CD - TAO, SAO - CD, CD - Raw, DVD - DAO

    Media:

    Type: DVD - R

    ID: CMC MAG AM3

    Vacuum: Yes

    Erasable: No.

    Replaceable: Yes

    Editable: Yes

    Write speed: 2 x, 4 x, 6 x, 8 x

    Try these in order to test your system after each see if it is back to normal:

    1. a. reset the PRAM and NVRAM on your Mac.

    b. Macs with Intel processors: reset of the controller (SMC) system management

    2. restart the computer in Safe Mode, and then restart again, normally. If this does not help, then:

    HD recovery start: restart the computer and after the buzzer, press on and press and hold the

    COMMAND and R keys until it appears the Utilities menu screen.

    3 fix the hard disk and permissions: select startup drive in the Utilities menu utility. Fix the hard drive and the permissions as follows.

        When the recovery menu appears, select disk utility and press the continue button. After loading disk utility select it

        back from Macintosh HD entry of the list on the left.  Click first aid button in the toolbar. Wait for the operation

        ends, then quit disk utility and back to the main menu.

    4 reinstall OS X: restart from HD recovery Select reinstall OS X from the Utilities menu, then click on the continue button.

    Note : You will need an active Internet connection. I suggest to use Ethernet if possible because it's three times faster than wireless.


  • No longer recognizes my Seagate Expansion drive after upgrade to El Capitan

    I upgraded this morning to El Capitan. Before that in so doing, I took care of my backup Crashplan was full then removed all of my external drives. I have three following readers:

    (1) Seagate 2 TB portable backup more (for important storage images/documents/videos so I can work between home and College)

    (2) Office of more than Seagate 3TO backup drive (for part of my Crashplan backup - I also backup to Crashplan central in the cloud)

    (3) Seagate to 5 Expansion Drive (to store old files, which are now copied on the 2 TB drive now, and I have not used this drive in age anyway)

    Note: nothing is really stored on my Mac hard drive, I keep almost free and save memory for the app

    As all the files in the disk of 5 TB are now on my 2 TB drive, and is in turn supported up to 3 TB drive using Crashplan, it's now redundant, I wanted to wait that I upgraded to El Capitan to format the disk of 5 TB, so it is compatible with Time Machine and make another backup and Crashplan.

    But after that I've upgraded to El Capitan, I plugged it all readers of my back in and adopted the new HD in Crashplan (as their FAQ instruct). Except that only 2 of the 3 discs are now recognized. The 2 TB and 3 TB drives appear fine, but the 5 TB drive appear not at all.

    What can I do to resolve this and get the drive to be recognized? Or just Apple cost me €160 with this upgrade?

    The drive appears in the disk utility?

    See article 1 article linked.

    Disc disassemble using Terminal Server

    Fixing strength disk-disk utility

  • Cannot communitcate with Canon MP530 after upgrade to El Capitan

    iMac (27 inch, mid 2011)

    10.11.5

    Canon MP530

    I just upgraded to El Capitan yesterday, the printer was fine yesterday morning.

    New drivers not available from Canon.

    When you try to add the MP530, I get a dialog box saying "an error occurred while trying to add the selected device.  Cannot communicate with the printer at this time. »

    Any ideas?

    If you haven't already done so, try to reset the printing system.

    Reset the printing system - OS X El Capitan

  • Messages after upgrade to El Capitan

    After the upgrade to El Capitan 10.8.5, my message list shows only the phone numbers instead names/photos of the people? How can I get this back to show my son by his name?

    Please take each of the following steps that you have not already tried it.

    Step 1

    You may need to synchronize contacts between the Mac and other devices. One way to do that is via iCloud. On Mac, open the iCloud preferences window and login if you haven't already. Check that the box Contacts. Do the equivalent on your mobile device.

    Make sure that your contact accounts are activated in tab Contacts preferences window accounts.

    Step 2

    In the menu bar, select

     ▹ System Preferences... Region & language ▹

    In the region in the window menu, select one of the predefined regions. If it is already selected, select another, and then change it back. Close the preferences window. Quit and restart the messaging app.

    If you still have the problem after taking these steps, post your results.

  • Smart translator bought on Apple Store does not work after upgrade to El Capitan

    Hello

    After the upgrade to El Capitan, I installed all my software and downloaded my previous purchases, unfortunately to say the Smart language does not work and I do not know how to remedy this outside the re - buy again.  I searched through the forum, there is nothing to come.  It is not a free software.  Any ideas please.

    Thanks in advance

    rachealfromva

    Have you asked the people that make this software?  It is for them to make it work with El Capitan.

    Take a look at the criticisms of this kind of things in the app store

  • I'll always be able to run the opening after upgrade to El Capitan?

    I want to install Office 2016 on my MacBook Pro which is running 10.9.5 - it asks me to upgrade to El Capitan. I'm afraid that Aperture will not work more.

    On El Capitan, you need opening 3.6.  You are currently running opening 3.5.1 or an older version?

    Before you upgrade to el Capitan make a full time Machine backup of you system so that you can return to the Mavericks, if need to be.  (see: OS X El Capitan: revert to a previous version of OS X)

    And check if you are able to update to 3.6 opening.  Check before upgrade you to El Capitan.

    • Open the App Store and sing in your account in the Store with your AppleID menu.
    • The fourth "shopping" tab  Figure opening it to your purchase history?  If so, you can update opening 3.6, once you have upgraded to El Capitan.  If the opening is absent from your purchase history, you will only be able to update with the help of the PapSTore supported.

    See this user Tip: update to Aperture 3.6 after the release of Photos

    https://discussions.Apple.com/docs/doc-8402

    3.6 the opening is the latest version of Aperture and the only one to run on El Capitan.

    There are more and more questions with an opening. Opening 3.6 is running on El Capitan, but keep accumulating the minor bugs.

    • When brushing the adjustments, the position may be a bit off, a pixel or so.
    • The thumbnails in the list view are backwards.  Re: opening and El Capitan OSX
    • If you add a curves adjustment, adjustment to straighten will be not visible in the exported images. See: right
    • The link to the plug-ins page work is no longer in the opening menu, but it's the same for all versions.

    And you can order are no longer produced printouts of Aperture. Apple has stopped completely, the support for Aperture print products in any version of Aperture.

Maybe you are looking for