error and impossible to re - install or uninstall

Hi sound suddenly Muse CC 2014.2 no more opens. Error 1. and he said to uninstall. but on the creative cloud not unistaller is gray and it says unavailable uninstaller.

I'm stuck.

I can not uninstall and cannot reinstall (because when I download again, it connects to my CC and sees that I have already, even if I deleted all files)

Any suggestions?

I do not want to reformat my computer...

Please give me a link to the just unistaller file, it might work just with that.

Thank you

EA

Hi, Germain,.

I fixed it... so I can't have a screenshot, but that's what I did.

I uninstalled creative cloud several times and installed after you have manually removed all files related to Muse. but it did not work. Always see Muse as installed 2014.2 on CC.

Finally, he worked when uninstalled CC I installed the first version of the CC of muse and agreed to upgrade to the latest in software (do not use CC) - of course he asked me to install CC. I did, but the update worked through the previous update of the Muse software...

I'm just glad it works now.

See you soon,.

Thank you.

Tags: Adobe Muse

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