error "Audio n output device is installed" on my computer hp pavilion 9502au laptop?

Hello

It happened yesterday while watching a movie in the VLC Player... He closes the lid of my laptop and my laptop is in sleep mode...

Then I tried to open the laptop via the power button or the button of the mouse. He has not started. I had to remove the battery and my laptop has begun, but I noticed a red x on my sound icon. When I took my pointer here, he said "no Audio output device is installed"...

Up to now, I have SWITCHED MY WINDOWS OF X 64 to 32 BITS, DEVICE MANAGER SHOWS NO sound, video, controllers... manually install a hardware display all conexant devices but not mine... all are video capture... registry entries are ok, but no sound related register... windows services are ok... not installing the drivers, because they do not find devices... more BIOS is up to date...

GUYS, ANY HELP WOULD BE APPRECIATED...

Completely missing from the Device Manager on a built-in component usually indicates a hardware problem.  It is not something that could have a bad connection as it is soldered on the motherboard.

If you want to be absolutely certain that it is not a 100% software problem, you can perform a full restore of the HP system back to factory conditions.  Without a doubt, this would confirm if it's a hardware or software problem, but it is more than likely a hardware failure based on behavior.

However, what is the hardware ID of the device base system?

This can be retrieved by the opening of the device in the devices and accessing the tab Manager Details and changing the hardware ID property.  This should help to identify exactly what is the base system device.

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