Error code 0001, 0002 trying to install Canon Pixma MX-455
Hello
Maybe someone can help me with an error code 0001, 0002 problem I installed a Canon Pixma MX455 printer to my Windows 8 PC by LAN network and all is well. Then I tried to install it on my Windows 7 wife's PC by using the CD Canon but gor the error message above. I contacted Canon who advised to uninstall the old drivers and installation using this link
http://www.Canon.co.UK/support/Consumer_Products/products/Fax__Multifunctionals/inkjet/PIXMA_MX_series/MX455.aspx?DLtcmuri=TCM:14 - 1058631 & page = 1 & type = download
I used GhostBuster to uninstall the old drivers and tried the link but got the same error code message. I contacted Canon once again, but they siad, it must be a mistake by Microsoft and communicate with you. I should add that the device appears on the PC of my wife as a device, but "not configured properly".
Any help you can give? I saw the posts on a similar thread, but they are not helping
Simon Hicks
Hello
Check in Device Manager if the Canon Pixma MX-455 drivers are listed, also see if there is no mark of exclaimation on it.
(a) move Panel.
(b) then open Device Manager.
(c) under the print queue to see if you are the Canon Drivers.
(d) also check if you hav any Yellow Exclamation on the Canon printer drivers.
(a) move Panel.
(b) then open Device Manager.
(c) under the print queue to see if you are the Canon Drivers.
d) -right click on Canon drivers and click Surdesinstaller.
Thank you
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