Error code, cannot find any example of it online... Please help!

I was just on my HP Pavilion Notebook 15-n008tx to use, and it has been rather slow. I had to talk to a friend who was a stranger at the time and went to run Skype. During the launch, the computer froze. Having little experience with computers, I decided to turn it off, wait 5 minutes for it to cool down and turn it back on. It came then with the HP logo, stuck in a period of 15-30 minutes saying loading "automatic repair of preparation." After giving up this topic, I rebooted the computer again, only to find the HP logo, with a loading sign, but he didn't say anything at the bottom of the screen. After awhile, I rebooted a second time to find "Auto repair of preparation" at the bottom of the screen. Whenever I restart the computer, it alternates between these 2 screens. After waiting a vast, "Automatic repair of preparation" screen is set a screen, a Windows 8' ish feel to it. I even vaguely remember the options on the screen, apart from those who, like 'system reset' and others. I tried the reset of the system, but came a message that the hard drive was not. I looked at a few tutorials and finally got to the "BIOS" screen and run a diagnostic test. The test failed after 10 seconds because of an error in the hard drive. I managed to save an error code. It is about 3 weeks from the laptop failed first.

Error code: RLL7J1-6TD79A-MFPWXF - 60A 703

(I was unable to find anyone else with this as a problem error code)

Hello

Error code 24 characters will be a Smart failure or disk Self Test - in both cases, this would indicate that hard is defective and must be replaced.  It is also compatible with the performance and startup problems you describe.

If your laptop is still under warranty, contact HP (with the error code 24 characters) and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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